Professional Credentials
Royal Institution of Chartered Surveyors (RICS)
The Royal Institution of Chartered Surveyors (RICS) is a globally recognised professional body promoting high standards across property, land and construction.
Quay Living is regulated by RICS and follows its professional standards and Rules of Conduct. These require integrity, competence and care, giving our clients confidence in the advice and service we provide.
Royal Institution of Chartered Surveyors (RICS)
See our certificate
Propertymark – Residential Sales and Lettings
Propertymark is the UK’s leading professional body for property agents, promoting high standards, professional development and consumer protection. Quay Living’s membership covers both residential sales (NAEA) and residential lettings (ARLA). We follow Propertymark’s Conduct and Membership Rules, while our qualified members undertake continuing professional development to keep their knowledge current and provide informed advice to sellers, buyers, landlords and tenants.
Property Redress Scheme (PRS)
Quay Living is a member of Property Redress, approved by the Ministry of Housing, Communities and Local Government for lettings and property management, and by the National Trading Standards Estate Agency Team for estate agency work.
The scheme provides independent and impartial resolution of complaints. If a complaint cannot be satisfactorily resolved through our internal complaints procedure, eligible complaints can be referred to Property Redress for independent consideration under its scheme rules.
Property Redress Scheme (PRS)
See our certificate
RICS Client Money Protection
Quay Living is a member of the RICS Client Money Protection Scheme, providing added reassurance that money held on behalf of our clients is protected.
The government-approved scheme forms part of our commitment to safeguarding client funds and maintaining the high standards required of an RICS-regulated firm.
