Our People
  • Helen Challis MARLA


    Helen Challis MARLA

    Started her career with the National Federation of Roofing Contractors, before moving into property agency with London firm GL Hearn. She left to join start-up firm Burleigh Estates in 1996 before joining the property team of international wealth manager Stenham Plc in 1999. During that time, she was responsible for the active management of syndicated residential and commercial investments in and around London. Helen left to start a family in 2002, and the family moved to Poole in 2003. In 2006, Helen identified a gap in the local market for a high-quality holiday letting agency and started Quay Holidays in 2006. Quay Living, for sales and residential lettings in Poole, was established in 2010 and the two businesses have since grown to become a major force in the local property market. Helen enjoys her local roles as a director of the Poole Business Improvement District, a marketing team member of Poole Tourism, and a member of Poole Old Town Conservation Group

  • Duncan Challis BSc (Hons) MRICS


    Duncan Challis BSc (Hons) MRICS

    Started his career in estate agency in Harrogate, North Yorkshire whilst following a four year degree course in Urban Land Economics at Sheffield Hallam University. After graduation, he went on to qualify as a Chartered Surveyor in 1990. Work with two major London-based property companies followed before he established a new vehicle in 1996, successfully developing a portfolio of predominantly leisure and residential property. He sold out in 2008, and shortly after joined his wife Helen, building Quay Holidays and Quay Living in Poole. The family live in Poole Old Town.
    Duncan is a trustee of local neighbourhood planning forum, Poole Quays Forum, and has been actively involved in the establishment of Poole and Lower Hamworthy’s first Neighbourhood Plan.

    Email Duncan Challis

  • Grace Watson

    Lettings and Sales Agent

    Grace Watson

    Born and educated in Poole, Grace studied at Kingston Maurward College before joining a firm administering international holiday home properties. After five years, she moved to focus on residential property closer to home with a local sales and letting agent. Grace joined Quay Living in 2019 and is kept busy marketing properties for letting, undertaking viewings, liaising with investment owners and assisting with residential sales. Grace remains fond of animals, enjoys horse riding and is looking forward to buying her first property shortly.

  • Katie Ross

    Accounts Coordinator

    Katie Ross

    Katie, who is AAT-qualified, joined Quay in 2016 from a substantial Bournemouth lettings agent, where she was Senior Lettings Account Coordinator for a 600-unit portfolio of residential properties. Prior to that she worked as Retail Operations Support at the head office of The Range in Plymouth and before that was a clerical administrator with Dorset County Council. Katie lives at Harbourside Park, and splits her leisure time between her two dogs, one cat and a very large horse!

    Email Katie Ross

  • Savannah Hunt

    Maintenance Coordinator

    Savannah Hunt

    Savannah studied Business and Administration at Bournemouth College before being apprenticed to a local Poole letting agent where she spent four years learning the property business. Savannah is great with systems, which comes in very handy in her role coordinating maintenance and repairs throughout Quay’s residential and holiday property portfolios.

Welcome to Quay Living,

Here you can log in or sign up to the members area of our website. Once logged in you can amend your personal details, add/amend/delete email alerts and access your saved properties. New property alerts are sent to your requested email address at your selected frequency once an agent publishes a new property or a price change takes place. To manage your alerts, click on the members icon at the top of the screen once you are logged in alternatively you can access this from each and every property.

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